Many Happy Returns: Making the Most of Management Information 10th-11th Sept 1997
St Aidans College, University of Durham
Information about activity in the caring services is used by individual workers, managers, planners, the Department of Health, the Audit Commission and CIPFA. Information may be combined to give an indication of the ‘performance’ of the local authorities. However, there are issues relaing to the reliability and validity of some of this information and how it is managed and interpreted locally or by government. What are the priorities and for whom?
Organised by SSRG NEC
Speakers: Andrew Foster (Audit Commission); Henri Giller (Social Information Systems); Anne Netten (PSSRU, University of Kent); Sian Parry (University of the West of England); Greg Phillpotts (Department of Health); Alan Lotinga (Staffordshire SSD); Dick Stockford (NHSE Trent); Gerald Wistow (Nuffield Institute for Health); Andrew Kerslake (University of Bath); Simon Lowles (Consultant); Peter Ashe (ISSG)….and many others!
Citizens, Consumers or Users? Involving Communities in Promoting Quality: 9th-11th April 1997
Pollock Halls, Edinburgh
Involving users in service planning and delivery is a statutory requirement and well established in rhetoric, but only slowly and unevenly developing into practice. Much the same can be said about involving users in research. The workshop will look at the practical developments to make user involvement in planning and delivering services real and effective, and examine the range of issues arising from these changes.
Organised by SSRG Scotland
Speakers: Arnold Kemp (Commission on the Future of the Voluntary Sector in Scotland); Peter Beresford (Open Services Project); Dougie Herd (Disability Researcher and Consultant); Isobel Freeman (East Dumbarton Council); Janet Lewis (Joseph Rowntree Foundation); Naomi Crosby (University of Birmingham); Gary Craig (University of Lincolnshire and Humberside); Sujatha Ross (Saheliya Counselling Service); Joyce Comrie (Age Concern Scotland); Stella Everingham (SSI Scotland)…..and many others!
Charging for Social Care 28th Jan 1997
The Council House, Birmingham
This is an issue of mounting importance as the ‘social market’ takes shape. Local authorities are increasingly obliged to impose charging policies,some of which are quite complex, to augment restricted community care funds in a ‘fair’ and acceptable manner. However, many users of social services, faced with new or increased costs for essential support and care, perceive such charges as unjustifiable.
Organised by SSRG NEC and NISW
Speakers: Sue Balloch (NISW); Fran Bennett (Independent Researcher); Andrew Randall (Birmingham City Council); Peter Beresford (Open Services Project); Anne Kestenbaum (Disablement Income Group); Anne Davis (University of Birmingham); Lynda Bransbury (Local Government Information Unit); Guy Robertson (Bristol City Council); Barbara Meredith (National Consumer Council); Paul Waddington (University of Central England)